Category: Mobile Phone Service

Image of dollar melting, abstract representation of inflation

Mint Mobile Promo Pokes Fun At Price Increases

Christian

Mint Mobile’s latest promotion pokes fun at carriers raising prices in response to inflation. New Mint Mobile subscribers that take advantage of the promotion can get the first three months of service on any of Mint’s plans for $15 per month.

The promo is set to run through July 5th. Here’s Ryan Reynolds explaining the deal:

Terms for the promo:

Limited time, online only, new customer offer, avail. from 8:00 AM EST on June 15, 2022 through 11:59 PM EST on July 5, 2022, while supplies last & subject to change w/out notice. New subs. may purchase any 3-month data plan from mintmobile.com for equivalent to $15/mo. ($45 upfront payment req’d). Taxes & fees extra. Promotional rate for first 3 months only; discount has no cash value, is non-transferrable & may not be applied to any other purchase or plan length. Unlimited customers using >35GB/mo. will experience lower speeds. Videos stream at ~480p. Addt’l restriction apply.
USA Map Abstract Showing Concept Of Network Connections

Dish’s Project Genesis Expands To 128 Cities

Christian 2 Comments

Today, Project Genesis, Dish’s 5G service powered by the company’s new network, allegedly went live in over 120 cities. Previously, the service was only officially available in Las Vegas.

Here’s the tweet from Stephen Stokols, CEO of Boost Mobile (Boost is owned by Dish):

With service going live in the new cities, Dish is poised to meet a commitment it made with the FCC to cover 20% of the US population by mid-June.

The Project Genesis website has a list of cities where service is available. I don’t know how comprehensively Dish covers the included cities. As of today, service is available in 128 cities by Dish’s counting:

  • Albuquerque, NM
  • Altoona, IA
  • Ann Arbor, MI
  • Asheville, NC
  • Bay City, MI
  • Bellevue, NE
  • Bentonville, AR
  • Binghamton, NY
  • Boise, ID
  • Bowling Green, KY
  • Brooksville, FL
  • Brownsville, TX
  • Carson City, NV
  • Cary, NC
  • Casper, WY
  • Champaign, IL
  • Charlotte, NC
  • Chattanooga, TN
  • Chester, VA
  • Cheyenne, WY
  • Chicopee, MA
  • Clarksville, TN
  • Cleveland, OH
  • Cocoa Beach, FL
  • Columbus, OH
  • Concord, NC
  • Corpus Christi, TX
  • Dallas, TX
  • Davenport, IA
  • Daytona Beach, FL
  • Denton, TX
  • Des Moines, IA
  • Duluth, MN
  • Eagle, ID
  • Elmira, NY
  • El Paso, TX
  • Evansville, IN
  • Fayetteville, AR
  • Flagstaff, AZ
  • Flint, MI
  • Fond du Lac, WI
  • Fort Smith, AR
  • Fresno, CA
  • Ft Worth, TX
  • Gadsden, AL
  • Grand Junction, CO
  • Greensboro, NC
  • Gulfport, MS
  • Harrisonburg, VA
  • Hartford, CT
  • Hattiesburg, MS
  • Henderson, NV
  • Hendersonville, TN
  • High Point, NC
  • Hot Springs, AR
  • Houston, TX
  • Huntsville, AL
  • Indianapolis, IN
  • Ithaca, NY
  • Jackson, MI
  • Jackson, MS
  • Kansas City, KS
  • Johnson City, TN
  • Johnstown, PA
  • Kingsport, TN
  • Knoxville, TN
  • Lansing, MI
  • Las Vegas, NV
  • Lawton, OK
  • Lexington, KY
  • Lincoln, NE
  • Little Rock, AR
  • Louisville, KY
  • McAllen,TX
  • Mechanicsville, VA
  • Merced, CA
  • Meridian, ID
  • Middletown, CT
  • Midland, MI
  • Midlothian, VA
  • Modesto, CA
  • Murfreesboro, TN
  • Nashville, TN
  • New Braunfels, TX
  • Norfolk, VA
  • Ocala, FL
  • Ogden, UT
  • Oklahoma City, OK
  • Omaha, NE
  • Orlando, FL
  • Palm Bay, FL
  • Petersburg, VA
  • Pine Bluff, AR
  • Prescott, AZ
  • Provo, UT
  • Pueblo, CO
  • Raleigh-Durham, NC
  • Rapid City, SD
  • Reno, NV
  • Richmond, VA
  • Rochester, MN
  • Rochester, NY
  • Saginaw, MI
  • Salt Lake City, UT
  • Sioux Falls, SD
  • Sparks, NV
  • Spokane, WA
  • Springfield, IL
  • Springfield, MA
  • Springfield, MO
  • St Joseph, MO
  • St. Louis, MO
  • Stockton, CA
  • Suffolk, VA
  • Superior, WI
  • Syracuse, NY
  • Texas City, TX
  • Tulsa, OK
  • Tuscaloosa, AL
  • Urbandale, IA
  • Utica, NY
  • Valdosta, GA
  • Victoria, TX
  • Virginia Beach, VA
  • Wildwood, FL
  • Williamsburg, VA
  • Winter Garden, FL
  • Yuma, AZ

US Mobile Adds Wi-Fi Calling

Christian 2 Comments

Last week, US Mobile added Wi-Fi calling to its Super LTE (i.e., Verizon) service. I thought the lack of Wi-Fi calling on Verizon’s network was one of US Mobile’s biggest limitations, so I’m glad to see the new feature coming online.

Subscribers on the Super LTE network with US Mobile’s Pooled Plans and Unlimited All Plans can access Wi-Fi calling immediately. Wi-Fi calling hasn’t been launched yet for US Mobile’s Bundled Plans or Custom Plans on the Super LTE network.

Here’s an excerpt from US Mobile’s announcement on Reddit:

WiFi Calling will be rolling out to all Unlimited All and Pooled Plan customers beginning today.

WiFi Calling has been the most requested feature by our customers bar none…Every US Mobile customer can now make & take calls and send & receive texts using WiFi, even if your phone has no cellular reception or bars. That dramatically changes how our customers should think about coverage.

WiFi Calling also transforms your traveling experience — you can now use WiFi Calling to call and text while abroad using your number with no extra charges, international roaming for free! And if you’re on a flight and need to log-in with 2FA to your bank (or to your US Mobile app), you can just use your in-flight WiFi to connect on the go…

As for our Bundled and Custom plan customers on our Warp 5G network, expect to see WiFi Calling come online soon.

Photo representing the concept of wireless coverage

C-Band Coverage Maps

Christian 1 Comment

Last week, Verizon and AT&T started rolling out service using their recently acquired C-Band spectrum. Up until now, most of Verizon and AT&T’s 5G service hasn’t been particularly fast. With the help of C-Band spectrum, the networks may finally deliver 5G service that lives up to the hype.1

C-Band Spectrum

Last year, the FCC auctioned off a bunch of C-Band spectrum. In the FCC’s auction, the US was divided into 416 regions called Partial Economic Areas (PEAs). These areas weren’t consistent in size or population. I’ve borrowed an FCC Map that shows these areas and added colors to indicate the availability of C-Band spectrum for cellular networks:2

FCC map of PEAs shaded to show where C-Band is available

  • Blue: Some C-Band spectrum now available
  • White: C-Band spectrum to become available by late 2023
  • Red: No C-Band spectrum available

Let’s focus on the blue areas. Those are 46 of the largest PEAs. While these regions make up a minority of the US by land area, about 190 million people live within them (58% of the US population).3 Both Verizon and AT&T hold licenses that allow them to use C-Band spectrum immediately in each of the blue-shaded regions, and these are the only areas where C-Band cell service is permitted right now.4

Verizon’s C-Band Coverage

Verizon claims its Ultra Wideband coverage (which includes both millimeter wave and C-Band 5G) already covers over 90 million people. Since Verizon’s millimeter wave coverage is terrible, it’s safe to assume Verizon estimates roughly 90 million people have C-Band coverage.

I’m not sure, but I think Verizon has rolled out at least a little bit of C-Band in each of the 46 eligible PEAs. Right now, Verizon’s C-Band coverage is probably concentrated within big cities. However, with time, Verizon’s C-Band 5G will cover larger and larger portions of the eligible regions.

C-Band Coverage Maps

Verizon shows Ultra Wideband coverage in dark red on its interactive coverage map. While Verizon’s map doesn’t show whether Ultra Wideband coverage comes from C-Band 5G or millimeter wave 5G, you can usually make the distinction for yourself.

When only roads or outdoor areas show up in dark red, we’re dealing with millimeter wave 5G:

Snapshot showing a part of Denver on Verizon's coverage map. Roads show up in dark red, while a lighter red shades the rest of the area.

In contrast, areas completely shaded in dark red probably have C-Band coverage:5

Snapshot of Verizon's coverage map showing an area of Little Rock that's mostly shaded in dark red.

Based on reports I’ve seen so far, I don’t think Verizon’s C-Band mapping is particularly reliable.6 It should get better over time, though.

Other Carriers Using Verizon’s Network

I expect cell phone carriers that piggyback on Verizon’s network will gradually gain access to Verizon’s C-Band 5G. At the moment, the two other services that I know have access are US Mobile’s Super LTE and Verizon’s low-cost brand, Visible.

AT&T’s C-Band Coverage

While AT&T holds licenses in all 46 PEAs where C-Band spectrum can be deployed immediately, AT&T is starting small. Right now, eight cities have C-Band service from AT&T:

  • Chicago
  • Houston
  • Miami
  • Orlando
  • Detroit
  • Dallas
  • Austin
  • Jacksonville

I expect we’ll see AT&T bring more cities onboard soon.

Decorative, abstract spiral

Moto G Pure Added To Visible’s Swap Program

Christian

I’ve been a big fan of Visible’s Swap Program since it launched. Under the program, new Visible subscribers can trade in almost any working phone in exchange for a new phone free of charge. Since the program started, Visible has gradually improved the quality of the phones it offers.

Sometime in the last few months, Visible added the Motorola moto g pure to the Swap Program. The g pure typically costs about $150. While I haven’t tested it myself, I’m a long-time fan of the Motorola g line.

A gavel

FCC Auction 110 Results

Christian

I’m covering this late, but the results of the FCC’s Auction 110 were announced on January 14th. The spectrum licenses up for grabs in this auction fell between 3.45 and 3.55 GHz.

Final bids totaled about $22.5 billion. While that amount is far less than the $80+ billion raised in last year’s C-Band Auction, I believe Auction 110 is still the third highest-grossing FCC auction in history (the AWS-3 Auction was the second largest at about $45 billion).

AT&T was the biggest spender in Auction 110 with a final tab of roughly $9 billion. Dish spent over $7 billion, while T-Mobile spent just shy of $3 billion. Verizon didn’t win any licenses—the company likely feels content with its mid-band spectrum holdings after spending around $45 billion in the recent C-Band Auction.

Here’s the full list of the 23 license winners:1

BidderGross Payment
AT&T$9,079,177,491
Dish$7,327,989,290
T-Mobile$2,898,418,995
Three Forty-Five Spectrum, LLC$1,379,489,483
US Cellular$579,646,526
Whitewater Wireless II, L.P.$427,906,975
NewLevel III, L.P.$375,665,956
Cherry Wireless, LLC$235,960,843
N Squared Wireless, LLC$101,852,981
Skylake Wireless II, LLC$52,511,264
Blue Ridge Wireless LLC$11,942,201
Agri-Valley Communications, Inc.$9,508,003
LICT Wireless Broadband Company, LLC$7,742,202
NE Colorado Cellular, Inc.$6,360,008
East Kentucky Network, LLC$5,140,000
Nsight Spectrum, LLC$4,687,882
Carolina West Wireless, Inc.$4,526,920
PVT Networks, Inc.$2,316,030
RSA 1 Limited Partnership$1,737,360
Raptor Wireless LLC$845,700
Horry Telephone Cooperative, Inc.$103,600
PocketiNet Communications, Inc.$70,001
Jones, Anthony L$2,100
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Verizon Automatically Updating Customers To New Unlimited Plans

Christian

Verizon is automatically switching customers from its old unlimited plans (Start Unlimited, Play More Unlimited, Get More Unlimited, and Do More Unlimited) to the corresponding plans in the company’s revamped plan lineup. I believe the new plans are the same or better than the old plans in all respects.

Here’s a screenshot from an email Verizon sent me yesterday (I’m currently on the Get More Unlimited plan):
Screenshot from an email sent by Verizon

That first bullet point is interesting. Here’s the clarification Verizon includes in the fine print:

*Comparison based on 5G Ultra Wideband speeds to median Verizon 4G LTE speeds.

Early this week, Verizon launched 5G service in some of its recently acquired C-Band spectrum. I expect Verizon got the 10x figure by comparing typical 4G LTE speeds to C-Band 5G speeds. Verizon was already offering an even faster service, millimeter wave 5G, with some of its old plans. The way I see it, that first bullet point is a tacit admission that Verizon does not cover the overwhelming majority of its subscribers with millimeter wave 5G.

Picture representing the concept of a security breach

TracFone Security Breach

Christian

TracFone is experiencing a security incident. Some customer data was compromised, and attackers sometimes managed to port out phone numbers. TracFone put up a webpage with details about the incident:

We were recently made aware of bad actors gaining access to a limited number of customer accounts and, in some cases, fraudulently transferring, or porting out, mobile telephone numbers to other carriers. These bad actors may have had access to your name, address, PIN code, account number, secret question (but not answer) and email address to the extent you provided us with such information.

It sounds like TracFone tried to contact affected customers but may have been unable to in cases where numbers were ported out:

We may have made an attempt to contact you, but given the nature of this activity, messages to impacted mobile telephone numbers may no longer be accessible by some customers.

I’m unsure about the scope of the issue. In a brief search, I couldn’t find any direct reports from affected customers. That may suggest the breach was minor. On the other hand, the incident seems serious since it spurred TracFone to run a banner drawing attention to the incident across TracFoneWirelessInc.com:

Screenshot of a banner drawing attention to TracFone's security incident

I don’t know which TracFone brands are affected. I didn’t see a similar banner on the websites for TotalWireless or StraightTalk.

Hat tip to Dennis Bournique, who drew my attention to this story.

eSIM abstract

Visible Launches eSIM Free Trial

Christian 2 Comments

Verizon’s flanker brand Visible just launched an eSIM free trial program. The trial offers 15 days of Visible’s standard plan with unlimited minutes, texts, and data. At the moment, it’s only available for recent iPhones (iPhone XR/XS and newer iPhones). No payment information is needed to sign up.

Sign-up Process

The sign-up process took me about ten minutes. I scanned Visible’s QR code, got the Visible app, and followed some straightforward instructions. I had to provide an email, but I wasn’t required to jump through hoops or provide billing information.

Multiple Numbers

Visible assigns a temporary number to each eSIM. If you join Visible after the trial, you can keep the temporary number or port in an existing number.

If you’d like to use multiple numbers in tandem during the trial (e.g., you want to trial Visible but also keep running your normal number and service), it’s easy. During setup, trial users select which SIM card should be used for each of three different services:

  • Regular calls & texts
  • iMessage
  • Data

In most cases, I’d suggest people trialing Visible let their original SIM card handle calls, texts, and iMessage while Visible handles data.

A Preview Of Things To Come?

Visible’s trial highlights how eSIMs could make the market for cell service more consumer-friendly. Potential Visible subscribers often wonder whether a low-price service can really offer good performance. Some people question whether congestion will lead to lousy speeds since Visible doesn’t get high-priority data. Now that Visible has a trial, there’s no need for guesswork.

Eligibility Details

The iPhone XR/XS and more recent iPhones running iOS 14+ are eligible for the free trial. Support for eSIM devices running Android is supposedly coming soon. Here’s how Visible responds to an FAQ entry about eligibility:

Anyone who is not currently a Visible member, or someone that has not participated in the trial in the past 12 months. If you meet these criteria, then all you need is an eligible iPhone device with eSIM capability to participate.

Full List Of Eligible Devices

  • iPhone SE (second generation)
  • iPhone 13
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone 13 mini
  • iPhone 12
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 12 mini
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone XR
  • iPhone XS
  • iPhone XS Max