Today, Xfinity Mobile released a handful of changes.
Xfinity Mobile now officially offers 5G powered by Verizon’s network. The carrier’s updated network webpage has a lot of content devoted to the wonders of 5G.
The 1GB by-the-gig plan has increased from $12 per month to $15 per month. Data add-ons for by-the-gig customers have also increased in cost from $12 per GB to $15 per GB.
The 3GB by-the-gig plan for $30, the 10GB by-the-gig plan for $60, and the $45 per line unlimited plan are still available with unchanged prices.
Prioritization and video throttling
With the last generation of Xfinity Mobile plans, subscribers were typically subject to deprioritization during congestion. It looks like subscribers on the new by-the-gig plans will not be subject to deprioritization. Here’s a screenshot from my within my Xfinity online account:
As far as I can tell, subscribers on Xfinity Mobile’s Unlimited plan will continue to be deprioritized during periods of congestion.
Existing subscribers are not being forced to switch over to Xfinity’s new plans. At the moment, it looks like subscribers who don’t switch over will continue to experience the old price structure while missing out on new perks like 5G access.
I’m unsure whether Xfinity Mobile will let subscribers stay grandfathered on the old plans indefinitely. It’s possible subscribers will eventually be forced to switch to new plans.
As an Xfinity Mobile affiliate, I got a heads up that some changes were coming. It sounded like there would be a price increase on the 1GB plan, and I figured I wouldn’t be able to recommend Xfinity Mobile as strongly after the changes. I’m happy to say my expectation was wrong. The $3 increase in the 1GB plan isn’t too substantial, and the improved prioritization for by-the-gig customers is great.
I’m frustrated by how actively Xfinity Mobile is marketing the new 5G service without making it clear that (a) Verizon’s 5G coverage is extremely limited and (b) few consumers have devices compatible with Verizon’s 5G. That said, Xfinity Mobile’s marketing is less misleading than what we’re typically seeing from carriers offering 5G. While the new 5G access won’t have a meaningful effect on most subscribers today, it will become more important as Verizon expands its 5G coverage.