Xfinity Mobile’s BYOD Program – Phone List

This page hasn’t been updated for a while. Some information may be out of date.


Xfinity Mobile has a bring your own device (BYOD) program, but only a limited set of phones are eligible. You can check a specific device’s eligibility with Xfinity’s compatibility tool.

BYOD-eligible Apple iPhone devices

The iPhone 6 and more recent Apple devices are likely to be BYOD-eligible if they’re unlocked. However, iPhone models sold in some regions of the world or by certain carriers may be ineligible. I strongly suggest double checking iPhone compatibility with Xfinity’s online tool.

BYOD-eligible Android devices

Only a handful of Android phones are officially compatible with Xfinity Mobile.

  • Most Google Pixel devices
  • Samsung Galaxy S8
  • Samsung Galaxy S8+
  • Samsung Galaxy S9
  • Samsung Galaxy S9+
  • Samsung Galaxy S10
  • Samsung Galaxy S10+
  • Samsung Galaxy S10e
  • Samsung Galaxy Note8
  • Samsung Galaxy Note9

Most models of these devices will be compatible with Xfinity Mobile if they’re unlocked and were sold in the United States, but there are a few exceptions. You can confirm compatibility on Xfinity’s website.

Possibly compatible Android phones

I expect most Samsung S20+ and S20 Ultra devices are eligible for Xfinity Mobile’s BYOD program. Here’s an excerpt from a support agent’s post on an Xfinity forum:

Samsung Galaxy S20+ 5G and S20 Ultra 5G open-market devices purchased unlocked directly from Samsung.com, or from major retailers like Best Buy, Amazon, Walmart and Costco, will be supported for BYOD beginning on March 6, 2020.

Samsung Galaxy S20+ 5G and Galaxy S20 Ultra 5G devices brought over from other carriers, like AT&T or T-Mobile, will not be available for BYOD until approximately three to six months after the March 6, 2020 launch.

I’m suspicious that Xfinity Mobile may have also added support for the Galaxy S20 5G UW and the Galaxy Note20 line, but I have not confirmed.

History & future of the Android BYOD program

Official details about devices Xfinity Mobile permits are shared in the carrier’s FAQ. Xfinity Mobile has expressed an intention to expand the number of devices on its Android BYOD list in the future:1

Right now, not all Android devices are compatible with Xfinity Mobile, but we’re working behind the scenes on making this possible in the near future.

I hope Xfinity Mobile aggressively opens up its Android BYOD program soon, but I’m not sure it will happen. Progress has been slow so far. Here’s an excerpt from a complaint posted by a Reddit user in early 2019:

[Xfinity Mobile] promised that it [Android BYOD] was coming over and over and here we are over a year later and still nothing… We did finally get iPhone byop but not a peep about android. I feel a little lied to.

Xfinity finally started to offer limited Android BYOD support in July 2019. Since the beginning of the BYOD program, Xfinity has expanded its initial list of supported devices to include the S10, S10+, S10e, Pixels, and some phones in the S20 line.2

Apple Watches

Xfinity Mobile allows customers to bring their own cellular-connected Apple Watches to the service as long as the watches have the latest version of watchOS. Xfinity Mobile is one of only eight U.S. carriers that supports cellular-connected Apple Watches.


Page last updated on 6/2/2021

Footnotes

  1. The excerpt comes from an FAQ entry as of 10/15/2019.
  2. Xfinity Mobile’s initial announcement of the program does not mention support for any Pixel, S10, or S20 models.

21 thoughts to “Xfinity Mobile’s BYOD Program – Phone List”

      1. So none of the rugged smartphones are compatible? If this is true then I will have to switch carriers. That sucks because Ive been happy with Xfinity Mobile service.

  1. FYI-Bought a CPO unlocked S10e from Samsung and the IMEI was not compatible with xfinifty mobile. When I called to ask which unlocked phone I can buy for their service they didn’t have a definitive answer.

    1. Interesting, I’ll try to look into this. My guess is this is an issue with the specific model of phone you ended up with. Does the model number from your phone end in “U1”?

  2. My Samsung A50 was working great with xfinity until my buddy pushed me in to the pool, now im planing to get another one , if i insert my sim card it should work right? I wonder why A50 is not listed as compatible?

    1. Did you buy the original A50 directly from Xfinity? There’s a handful of devices that Xfinity has sold directly w/o making the same devices broadly eligible via the BYOD program.

      It’s also entirely possible the A50 is BYOD-eligible. It’s unfortunately hard for me to keep entirely up-to-date on which phones XM allows.

  3. I have a Samsung Z Fold 2 that I purchased directly from Samsung and have T-Mobile for cell service. I would like to switch cell service to Xfinity. I have home, internet and TV with Xfinity but Xfinity says my phone will not transfer.

    I am puzzled by this as Xfinity now carries the Z Fold 3. Is this something that will happen in the near future or will my phone never be compatible with Xfinity?

    1. I have no inside info, but I wouldn’t count on the Z Fold being approved for BYOD any time soon. Xfinity has sold quite a few phone models through its store that it has never supported in the BYOD program.

  4. So I need to buy a new phone asap because mine is about to shut off permanately because battery is losing its life I’m suppose to be switching within a few days over to u guys with my mother in law But everything I’ve heard and read so far says nothing us compatable If I read or go hear of aworking p pH that is and I buy it what’s happens if I’m told nope isn’t comparable Who’s going to make sure I have phone service and a working phone . Sounds very strange my mother in law was told her pH was comp. But when she went in to do swich she was told no it isn’t ? So how do I know what phone I can buy ? Can any one give me a handful of for sure phones that are u fee $300 please ?

  5. I can’t edit my post I need to know of a few android phones under $300 that I will for sure be able to switch over with my mother in law has me on her plan and needs to switch asap I need a positive answer of which phone’s I will be guaranteed will be compatible and can switch over that are under $300 or close to thank you

    1. Hi Patti,

      While the list here should be reliable for US models of the phones listed, I understand the desire for certainty (plus my list is probably incomplete). There’s two ways to be absolutely sure about compatibility:

      (1) If you’re bringing your own device, enter the specific phone’s IMEI number in Xfinity’s BYOD compatibility tool. If you don’t already own the phone you want to use with Xfinity Mobile, you probably won’t be able to get its IMEI number, so this may not be an option.

      (2) Buy a phone directly from Xfinity Mobile. Right now, Xfinity Mobile’s online store shows several phones in your price range.

  6. Is there a reason that a make and model of phone that xfinity sells is not byod capable? I have found the same phones to be cheaper and don’t see why I should have to pay more if it is the same? Are they locking out phones that they support but don’t sell other than the ones listed? I am looking at a motorola but that seems to not be okay even though it’s the same model as the one that xfinity is selling. I am confused.

    1. That’s a good question. I imagine Xfinity has a reason. Whether it’s big technical hurdles or just that Xfinity isn’t prioritizing opening up it’s BYOD program, I don’t know.

  7. I think xfinity is awesome for internet…suck for phone service. They sent me sim card…because my phone was stolen. Now their saying they cant send me new phone until past due is paid. Also wont activate new sim until past due paid!! Yet their billing me for the line!

  8. Hi David,

    Sorry to be so slow responding here. The list on this page is getting a bit out of date, but my best guess is that Xfinity does not accept that as a BYOD phone (even if Xfinity itself sells the 2022 Moto G Stylus). Possibly worth reaching out to Xfinity to confirm.

  9. Here is a very simple way to get your new phone working with Xfinity Mobile but you already have to be an Xfinity customer and your new phone has to be unlocked and do this process purposely lock you Xfinity sim card where it shows it is puc locked and to this you need to type the pin number wronged until sim card is locked, then call Xfinity mobile from another phone to get the puc lock codes and write down every step the customer service representative is telling you to unlock your sim card. Once sim is unlocked take sim card phone out current phone then put into phone you want to use, if sim card locks up enter the steps you wrote down to unlock the sim, your new unlocked phone will now work on Xfinity mobile.

  10. I have a Kyocera E6910 phone which is the best I’ve ever had. I want to switch carriers from Verizon to Xfinity, but apparently I can’t use my phone with the new carrier. Any suggestions? I don’t want to switch phones, just carriers.
    Thanks, Tom

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