Earlier today, a Reddit user shared a transcript from a conversation with a Teltik support agent. The agent suggested that a migration is underway and that Teltik will accept new customers in a few weeks. Based on what the support agent said, it looks like Teltik will continue to run over T-Mobile’s network but will transition to a traditional MVNO model. Some perks Teltik used to offer, like international data access and T-Mobile Tuesdays, will not be available under the new setup.
Teltik, a reseller of T-Mobile business lines, has been running into trouble lately. This summer, Teltik abruptly suspended activations of new lines. Starting yesterday, many subscribers began to report service outages. Hundreds of comments have been shared on a Reddit thread about the current issues.
Subscribers who lost service yesterday were often told Teltik would restore service within two hours. That appears not to have been the case. Today, Teltik’s website has a banner running across the top that reads, “Teltik is working aggressively with T-Mobile to resolve the service disruption we are experiencing. We anticipate a resolution by the end of the morning.”
Reports about the issues vary. Several commenters on the Reddit thread reported receiving an email from T-Mobile explaining that their accounts had been deleted. One user reported receiving the email three separate times over the last day. While most commenters reported losing service yesterday, a handful of commenters say their Teltik service hasn’t been interrupted. At least one commenter reported that his or her service worked yesterday and only ceased to work today.
I’m not sure what’s going to happen. I don’t think Teltik will manage to resolve the issue this morning.
2:47 MT Update: Teltik has updated the notice on its website. It now reads, “Teltik is working aggressively with T-Mobile to restore service on all disrupted lines. We anticipate all service interruptions to be resolved by the end of the day.”