Trouble At Teltik

Teltik, a reseller of T-Mobile business lines, has been running into trouble lately. This summer, Teltik abruptly suspended activations of new lines. Starting yesterday, many subscribers began to report service outages. Hundreds of comments have been shared on a Reddit thread about the current issues.

Subscribers who lost service yesterday were often told Teltik would restore service within two hours. That appears not to have been the case. Today, Teltik’s website has a banner running across the top that reads, “Teltik is working aggressively with T-Mobile to resolve the service disruption we are experiencing. We anticipate a resolution by the end of the morning.”

Reports about the issues vary. Several commenters on the Reddit thread reported receiving an email from T-Mobile explaining that their accounts had been deleted. One user reported receiving the email three separate times over the last day. While most commenters reported losing service yesterday, a handful of commenters say their Teltik service hasn’t been interrupted. At least one commenter reported that his or her service worked yesterday and only ceased to work today.

I’m not sure what’s going to happen. I don’t think Teltik will manage to resolve the issue this morning.

2:47 MT Update: Teltik has updated the notice on its website. It now reads, “Teltik is working aggressively with T-Mobile to restore service on all disrupted lines. We anticipate all service interruptions to be resolved by the end of the day.”

Farmer with tablet

Rural Digital Opportunity Fund (RDOF) Phase 1 Results

Today, the FCC announced the winners of the Rural Digital Opportunity Fund Phase 1 auction. In this reverse auction, the FCC had up to 16 billion dollars in funds available for compensating companies building out broadband networks in underserved areas.

The excerpt below comes from the FCC’s press release:

Auction results released today show that bidders won funding to deploy high-speed broadband to over 5.2 million unserved homes and businesses, almost 99% of the locations available in the auction. Moreover, 99.7% of these locations will be receiving broadband with speeds of at least 100/20 Mbps, with an overwhelming majority (over 85%) getting gigabit-speed broadband.

While up to 16 billion dollars was available in this phase, only 9.2 billion dollars were allocated. The leftover funds will be added to the pot of money available in the next RDOF phase.

Winning companies in this phase of the auction will have funding awarded over the next ten years (contingent on companies meeting certain milestones).

Results

Below, I share the full list of 180 winners sorted by the funding awarded.1

CompanyAmount
LTD Broadband LLC$1,320,920,718.60
CCO Holdings, LLC (Charter Communications)$1,222,613,870.10
Rural Electric Cooperative Consortium$1,104,395,953.00
Space Exploration Technologies Corp.$885,509,638.40
Windstream Services LLC, Debtor-In-Possession$522,888,779.80
AMG Technology Investment Group LLC$429,228,072.90
Frontier Communications Corporation, DIP$370,900,832.80
Resound Networks, LLC$310,681,608.90
Connect Everyone LLC$268,851,315.90
CenturyLink, Inc.$262,367,614.20
Etheric Communications LLC$248,634,963.10
California Internet, L.P. dba GeoLinks$234,889,665.70
Consortium of AEG and Heron Broadband I$194,378,552.00
NRTC Phase I RDOF Consortium$156,714,678.20
Segnem Egere Consortium$152,854,440.70
NexTier Consortium$126,287,693.30
RDOF USA Consortium$112,044,022.70
Prospero Broadband Consortium$100,366,008.80
Point Broadband Fiber Holding, LLC$78,414,413.10
Mercury Wireless, Inc.$68,310,842.00
Co-op Connections Consortium$61,485,589.50
Consolidated Communications, Inc.$58,873,337.50
Frontier Communications Northwest, LLC$57,202,650.80
Talkie Communications, Inc.$57,065,010.20
Citynet West Virginia, LLC$53,516,858.30
Consortium 2020$48,918,960.90
Computer 5, Inc. d/b/a LocalTel Communications$48,818,171.30
Wilkes Telephone Membership Corporation$46,055,343.40
Bay Springs Telephone Company, Inc.$41,871,850.10
Continental Divide Electric Cooperative$38,004,786.20
Cal.net, Inc.$29,169,982.60
Commnet Wireless, LLC$28,436,936.10
GigaBeam Networks, LLC$28,067,881.20
Cincinnati Bell Inc.$26,887,580.40
Aptitude Internet LLC$24,655,295.20
Armstrong Telephone Company – Northern Division$22,009,640.50
Grain Communications Opportunity Fund II, L.P.$19,172,673.60
Arrowhead Electric Cooperative, Inc.$18,462,273.10
RHMD, LLC$18,303,843.20
Paul Bunyan Rural Telephone Cooperative$16,307,892.10
Direct Communications Rockland, Inc.$15,745,252.70
Connecting Rural America$14,180,599.00
Blackfoot Telephone Cooperative, Inc.$12,703,077.60
Halstad Telephone Company$12,141,118.40
South Arkansas Telephone Company$11,387,245.50
Pine Belt Communications, Inc.$11,126,003.10
Centre WISP Venture Company, LLC$11,086,348.40
Micrologic Inc.$10,036,047.70
Emery Telephone dba Emery Telcom$9,822,853.00
Digital Connections Inc. dba PRODIGI$8,583,001.40
Rural American Broadband Consortium$8,471,858.10
Chariton Valley Communications Corporation$8,070,272.00
Northern Arapaho Tribal Industries$7,799,035.00
Hamilton County Telephone Co-op$7,796,825.30
St. John Telco$7,116,876.00
Cox Communications, Inc.$6,636,520.50
Reedsburg Utility Commission$6,439,594.10
Savage Communications$6,090,479.10
Hawaii Dialogix Telecom LLC$6,009,953.00
Tennessee Cooperative Group Consortium$5,981,516.90
Peoples Telecom, LLC$5,668,121.40
Cherry Capital Connection, LLC$5,620,840.40
Pioneer Wireless, Inc$5,543,142.00
Atlantic Broadband Finance, LLC$5,407,684.70
Hotwire Communications, Ltd$5,150,040.00
Shenandoah Cable Television, LLC$5,059,616.50
Wisper-CABO 904 Consortium$4,974,442.30
Midcontinent Communications$4,960,473.00
Visionary Communications, Inc.$4,450,264.40
DoCoMo Pacific, Inc.$3,706,235.00
Daviess-Martin County Rural Telephone Corporation$3,565,039.40
Rivers High Group$3,540,398.10
Great Plains Consortium$3,427,873.30
Cellular Services LLC.$3,294,968.60
City of Farmington$3,179,884.50
4-Corners Consortium$2,598,030.00
Pine Cellular Phones, Inc.$2,303,742.10
Mediacom Communications Corporation$2,254,655.00
Hankins Information Technology$2,171,844.50
BEK Communications Cooperative$2,157,719.00
TruVista Communications, Inc.$2,059,050.80
Minnesota Connections c/o Consolidated Tel Company$2,040,278.70
Horizon Communications, Inc.$2,033,292.00
Custer Telephone Cooperative, Inc.$1,954,488.00
American Heartland$1,821,520.00
FiberLight, LLC$1,772,705.80
Bandera Electric Cooperative, Inc.$1,689,601.50
LICT Corporation$1,675,826.80
NBVDS Investment, L.L.C.$1,655,443.40
Central Arkansas Telephone Cooperative, Inc.$1,629,930.50
ACT$1,622,136.00
Siuslaw Broadband, LLC dba Hyak Technologies$1,611,684.90
HomeTown Broadband, Inc.$1,424,229.00
Hughes Network Systems, LLC$1,273,784.00
Union Telephone Company$1,264,770.00
Roseau Electric Cooperative, Inc.$1,228,494.00
Safelink Internet LLC$1,197,661.50
Pembroke Telephone Company, Inc.$1,053,063.00
Fond du Lac Communications Inc.$1,046,123.00
Wikstrom Telephone Company$983,637.00
SLIC Network Solutions, Inc.$978,722.00
Altice USA, Inc.$849,880.00
DTC Cable, Inc.$834,597.00
Nova Cablevision, Inc.$785,400.00
Farmers Mutual Telephone Company$759,822.00
Scott County Telephone Cooperative, Inc.$755,841.60
Horry Telephone Cooperative, Inc.$729,554.50
Terral Telephone Company$716,381.20
Worldwide Technologies, Inc.$700,874.20
Somerset Telephone Co., Inc.$669,564.00
AB Indiana LLC$668,304.10
Albion Telephone Company, Inc.$599,795.70
Palmetto Telephone Communications, LLC$570,024.00
Federated Telephone Cooperative$537,399.00
Daktel Communications, LLC$531,894.00
Redzone Wireless, LLC$507,752.00
MEI Telecom, Inc.$479,789.10
Zito West Holding, LLC$457,596.00
Baraga Telephone Company$444,490.80
Lakeland Communications Group, LLC$408,952.00
Heart of the Catskills Comm. Inc., dba MTC Cable$398,574.00
LigTel Communications, Inc.$385,924.00
Citizens Vermont Acquisition Corporation$373,680.00
Allen’s T.V. Cable Service, Inc.$371,348.10
Plains Internet, LLC$345,624.00
Reservation Telephone Cooperative$337,080.00
Miles Communications LLC$316,641.00
Mountain View Telephone Company$298,572.00
RC Technologies$263,796.00
QCOL, Inc.$235,146.00
Socket Telecom, LLC$232,768.80
St Paul Cooperative Telephone Association$190,908.00
Easton Utilities Commission$189,047.60
Newport Utilities$159,492.00
Mountain West Technologies Corporation$141,801.20
One Ring Networks, Inc.$137,715.00
Hamilton Long Distance Company$128,560.30
Bruce Telephone Company, Inc.$113,745.00
Winnebago Cooperative Telecom Association$104,637.80
WC Fiber, LLC$98,189.50
Net Ops Communications, LLC$69,676.40
Enduring Internet$65,690.00
Gardonville Cooperative Telephone Association$63,903.00
Northeast Missouri Rural Telephone Company$60,126.00
Skywave Wireless, Inc.$57,660.00
MARQUETTE-ADAMS TELEPHONE COOPERATIVE, INC.$55,378.00
yondoo Broadband LLC$54,833.80
Pioneer Long Distance, Inc.$50,994.00
All West Communications, Inc.$46,648.00
XIT Telecommunication & Technology$43,254.50
Corn Belt Telephone$42,237.00
WTC Communications, Inc.$40,845.20
Consortium 904$40,470.00
MCC Network Services, LLC$36,204.00
Pinpoint Bidding Coalition$31,254.00
Wood County Telephone Company d/b/a Solarus$28,848.00
NMSURF, Inc.$26,964.00
KanOkla Telephone Association$26,538.00
Yucca Telecommunications Systems, Inc.$26,221.00
IdeaTek Telcom, LLC$23,590.60
Home Communications, Inc.$15,540.00
Barry Technology Services, LLC$14,502.00
LR Communications, Inc.$13,974.00
Farmers Mutual Cooperative Telephone Company$12,447.00
PVT NetWorks, Inc.$12,039.00
Baldwin Telecom, Inc.$11,370.00
H&B Communication’s, Inc.$11,301.60
NTS Communications, LLC$8,923.00
W. T. Services, Inc.$8,785.70
Computer Techniques, Inc. dba CTI Fiber$8,509.00
Sandhill Telephone Cooperative, Inc.$6,396.00
Taylor Telephone Coop., Inc. dba Taylor Telecom$5,466.00
Comcell Inc.$4,644.00
Peoples Communication, LLC.$4,140.00
Plateau Telecommunications, Inc.$3,150.00
Coleman County Telephone Cooperative, Inc.$3,142.80
Bloosurf, LLC$1,860.50
Wildstar$1,790.00
Unified Communications Inc.$1,604.00
Carolina West Wireless, Inc.$460.00

Rumors About T-Mobile SIMs on Tello

While Tello has historically used Sprint as its host network, Tello announced plans to transition to T-Mobile’s network following the merger between Sprint and T-Mobile. It looks like that transition may be starting.

A user in Reddit’s NoContract community recently shared a transcript from a conversation with a Tello support agent. Among other things, the support agent mentioned a date for the beginning of Tello’s transition to the T-Mobile network:

Starting 12/07/202, Tello will switch to the T-Mobile Network

Based on the rest of the conversation, it looks like the agent was suggesting 12/07/2020 will be the first date new subscribers can order service and SIM cards running over T-Mobile’s network. When the support agent was asked when existing Tello customers would be moved over to T-Mobile’s network, he could share a specific date. However, the agent suggested existing customers that wanted to transition to T-Mobile as soon as possible may be able to order new SIM cards at their discretion:

However, you will have the option to purchase a Tello SIM if you want to switch networks.

Tello’s website as of 12/7/2020

When I looked at Tello’s website early today, I didn’t notice major changes. The coverage page still showed a Sprint coverage map. The page about Tello’s bring-your-own-device program still suggested Tello ran over Sprint’s network:

Screenshot from Tello's website suggesting the service works for phones built for Sprint's network

I’m not sure what to think. Tello may already be shipping T-Mobile SIM cards, and an update to Tello’s website could be coming soon. It’s also possible the transition to T-Mobile’s network didn’t start today. Whatever is going on, I expect we’ll see Tello beginning its transition soon. A blog post Tello shared in October indicated that the carrier planned to start transitioning to T-Mobile’s network by the end of 2020.

Satellite illustration

Oversubscription Rates For Satellite Internet

Today, Doug Dawson published a blog post titled Understanding Oversubscription. In the post, Dawson gives a good introduction to how and why internet service providers oversell their services.

In the post’s comments section, a question was raised about oversubscription rates with satellite internet services. Conveniently, there’s enough publicly available information to make a back-of-the-envelope estimates of the oversubscription rates for HughesNet and Viasat, the largest satellite internet providers in the United States.

HughesNet Oversubscription Rate

HughesNet’s JUPITER 1 and JUPITER 2 satellites have a combined capacity of about 320Gbps.1 The last annual report for HughesNet’s parent company reported roughly 1.4 million subscribers in the Americas.2 I can guesstimate HughesNet’s oversubscription rate with the help of a few simplifying assumptions:

  • All 1.4 million customers in the Americans are served by JUPITER 1 and JUPITER 2
  • No other customers are served by JUPITER 1 or JUPITER 2
  • On average, customers subscribe to plans with 25Mbps speeds

With those assumptions, HughesNet has an oversubscription rate of about 109.3

Viasat Oversubscription Rate

Viasat’s 2020 Annual Report states that the company has 590,000 subscribers in the U.S.4 Based on some information on Viasat’s website, I can infer that the company’s active satellites have a combined capacity of about 375Gbps.5 Viasat serves a good number of customers outside of the U.S., which complicates the analysis. I’ll pretend half of the capacity, about 188Gbps, is available to U.S. customers. With these assumptions and an average speed of 25Mbps, I can roughly guesstimate Viasat’s oversubscription rate at about 78.6

Verizon store sign

Verizon To Offer Some Subscribers Up To 12 Months of discovery+ At No Cost

On January 4, 2021, Discovery, Inc. is launching the streaming service discovery+ in the U.S. It looks like the service will launch with a huge catalog of mostly non-fiction, unscripted shows. The catalog will include a wide range of content from Planet Earth to Fixer Upper.

Here’s an excerpt from today’s press release:

At launch in the U.S., discovery+ will have the largest-ever content offering of any new streaming service, featuring a wide range of exclusive, original series across popular, passion verticals in which Discovery brands have a strong leadership position, including lifestyle and relationships; home and food; true crime; paranormal; adventure and natural history; as well as science, tech and the environment, and a slate of high-quality documentaries.

Verizon will be offering some of its subscribers free access to discovery+. New and existing subscribers on Verizon’s Play More Unlimited and Get More Unlimited plans will receive 12 months of access. Subscribers on the Start Unlimited and Do More Unlimited plan will receive 6 months of access.1

I’ll be interested to see whether Verizon’s partnership with discovery+ evolves. When Verizon began its partnership with Disney+, Verizon included a time-limited trial of Disney+ with some of its plans. Recently, Disney+ became a perk available permanently on some plans.