In T-Mobile’s earnings call earlier today, CEO Mike Sievert reiterated that the company is walking away from forced plan migrations and associated price increases.
Now I don’t know that we still have to do that test cell because, to your point, we did get plenty of feedback thanks to the erroneous context of the leak. And I think we’ve learned that particular test cell isn’t something that our customers are going to love.
Now exactly none have rolled out. So even to your question that we recently rolled out, we didn’t. We had planned it. We had planned it as a test cell and then we aren’t doing it because I think we’ve got plenty of feedback.
Every company has bad ideas. T-Mobile put a stop to this bad idea before it adversely affected customers. Maybe that says something positive about T-Mobile. On the other hand, the suggestion that this was just a small test is frustratingly evasive.
A test was only going to take place because T-Mobile considered making forced plan migrations “a broad national thing.”
Other Changes To Legacy Plans
Sievert later hinted that T-Mobile is still considering eventual adjustments to legacy plans:
If T-Mobile moves forward with changes to legacy plans, I hope they’ll go about it a bit more honestly.