A user on Reddit recently shared a glowing review of a premium support program Mint Mobile is testing. Here’s an excerpt: It’s great to see Mint experimenting with potential improvements to the customer support experience. I’d love to have more carriers buck the norms of lousy support, convoluted phone trees, and long hold times. As […]
Starlink beta testers can purchase a user terminal and a router for about $500. Starlink probably sells these terminals at a significant loss. In a tweet shared earlier this month, Elon Musk wrote: In a recent earnings call, Pradman Kaul, CEO and President of Hughes Network Systems, gave some perspective on the cost of Starlink’s […]
Mint Mobile is starting to rollout eSIM plans. Yesterday, a Reddit user posted a screenshot of a text conversation with a Mint Mobile support agent. In the discussion, the agent stated, “We will be offering eSIM soon, for iPhone X and above.” The information the chat representative shared can’t be entirely accurate since the iPhone […]
Ting’s subscribers and some of the company’s other assets were acquired by DISH earlier this year. At the time of the acquisition, Elliot Noss, the CEO of Ting’s parent company, wrote: Today, Ting is delivering on that promise. The carrier just launched four new plans. While almost all Ting subscribers will get better prices through […]
In September, Mint Mobile launched an unlimited plan. The plan is a good deal with a price as low as $30 per month, but I’ve been critical of Mint using the word “unlimited” to describe a plan that actually includes 35GB of data each month. Yesterday, one of Mint’s owners, Ryan Reynolds, shared a video […]
The FCC fined T-Mobile $200 million for Sprint’s abuse of the Lifeline program. Under the Lifeline program, wireless carriers can get a nearly $10 subsidy for each eligible, low-income American they provide phone service to. Often, the Lifeline subsidy is large enough for carriers to offer basic service at no cost to eligible consumers. According […]
February 12, 2021 Update: Starlink has expanded availability substantially since this page was first published. You can check availability at your location on Starlink’s website. Users on a Reddit thread are logging information about the locations of Starlink beta testers. At the moment, it looks like Starlink has sent invites to people in latitudes between […]
In today’s press release from T-Mobile, the company claims that it has doubled the number of cities where it offers mid-band 5G service over the last month. The company expects to further expand mid-band, 5G coverage by the end of 2020: While the press release involves an obnoxious amount of hype and marketing-speak, I think […]
The terms of service for Starlink’s beta program were recently shared on Reddit. Here’s the contents of the terms found below the heading “Governing Law” (emphasis mine): I have my doubts about enforceability, but it’s entertaining regardless.
The private equity firm GTCR is planning to purchase a majority stake in the carrier Consumer Cellular for 2.3 billion dollars. With roughly four million subscribers, the purchase price comes out to over $500 per subscriber. The deal is expected to close in late 2020. I don’t know what source Mike Dano of Light Reading […]