Xfinity’s Flailing Attack On T-Mobile Home Internet

Recently, I’ve been hearing a radio ad for Xfinity that attacks T-Mobile Home Internet. The ad’s message is roughly: “T-Mobile Home Internet is lousy. Pick Xfinity instead!”

The ad encourages listeners to visit xfinity.com/tmofacts. On that page, Xfinity’s supposed advantages are split into three categories: speed, reliability, and entertainment. Let’s go through them one by one.

Speed

Xfinity claims, “T-Mobile is 10-36x slower than Xfinity.”

I have no idea where those numbers come from. Ookla’s last report put Xfinity’s median download speed at 226Mbps. Speeds 10x to 36x slower would be 6 to 26Mbps.

I couldn’t find Ookla speeds specifically capturing T-Mobile’s home internet products, but Ookla’s last report gives numbers for mobile networks more broadly. On modern chipsets, T-Mobile had a median download speed of 151Mbps. Looking only at 5G connections, T-Mobile had a median download speed of 217Mbps.

Next in the speed section, we get this bit:
Text that reads as follows:  Storms, mountains, cars — being inside — can slow down your speed  T-Mobile says: 'Weather, the surrounding terrain, use inside a building or moving vehicle' all affect speed and performance.
I’m not sure what Xfinity is getting at with the point about cars. I tend to use my home internet at home.

Reliability

Xfinity draws attention to how T-Mobile prioritizes subscribers on mobile phones over home internet subscribers.

Customers may notice reduced speeds in comparison to customers with a higher priority during network congestion.

It’s a fair point.

Entertainment

On the anti-T-Mobile side, we find this:
Text that reads: Watch TV on T-Mobile's terms
Use Hulu Live and Sling Live TV? Not anymore
T-Mobile says: "Not compatible with some live TV streaming services" including "Hulu Live and Sling Live TV".

Do you use Hulu Live or Sling Live? Me neither.


On the pro-Xfinity side, there’s a pitch for Xfinity’s Flex TV box:
Text that reads: Entertainment: Stream all your favorites with Xfinity
We'll even give you a free 4K streaming TV box

Xfinity used to offer subscribers a free Flex TV box. It’s $5 per month now. The page needs an update.

Takeaway

Props to T-Mobile. Xfinity feels threatened.

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