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Mint Mobile Officially Launches eSIM

In November, Mint Mobile started offering eSIMs to a small subset of its customers. Earlier this week, Mint opened its eSIM product to all customers with eSIM-compatible iPhones.

Compatible Phones

Mint eSIMs work with all recent iPhone models:

  • iPhone XR
  • iPhone XS
  • iPhone XS Max
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone SE (second generation)
  • iPhone 12
  • iPhone 12 mini
  • iPhone 12 Pro
  • iPhone 12 Pro Max

Mint doesn’t support eSIMs for any Android phones yet. Here’s what Mint’s cofounder, Rizwan Kassim, said when asked about eSIMs for Android devices:

There are relatively few Android devices in our base that support eSIM. OS support, app support and documentation are all better starting grounds for iOS as well.

Supporting Android is on the roadmap (Mid-2021), but it’ll be specific per device model and a slower rollout.

Getting an eSIM

Here’s how Kassim explains the process for switching to an eSIM:

Physical SIM to eSIM –

First, make sure you have the most recent update of the app.

Login to the app > tap on “Account” > select “Order Replacement SIM.” You’ll be asked to provide a form of payment for your replacement SIM; but you won’t be charged anything at completion.

Select “Get an eSIM” as your option (please note that this option will only be visible on an eligible device)

Select “This is my new device” and make sure that you are using the device that you want to install eSIM on.

Tap “Checkout”

Once it’s processed, you will be prompted to install your eSIM. Please follow the steps carefully to set your eSIM.

Once it’s installed, you’re done.

Kassim suggested new customers who want an eSIM should select eSIM as a shipping method during checkout. In my testing, I didn’t see an eSIM option. I expect the issue will be resolved soon.


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