Ting is one of my top recommendations for families that don’t use a lot of data. In this short-form review, I run through some key things potential Ting subscribers should know. For more about Ting, see my comprehensive review.
1. Ting is cheap for families that don’t use much data
Ting has a pay-for-what-you-use pricing structure. Minutes, texts, and data are shared across all users on a plan. Ting’s pricing is outstanding for families that don’t use their phones much. Four lines of service with 1000 shared minutes, 1000 shared texts, and 2GB of shared data would cost only $16.75 per line each month.
2. Ting is expensive for heavy users of data
Ting is not a good option for heavy data users. One line of service with 100 minutes, 100 texts, and 15GB of data would cost $162 per month. Ting tends to be expensive for single-line customers as well, but the carrier may still be an ok option for single-line customers that don’t use much data.
3. Ting offers 3 different networks
Ting offers customers service over one of Sprint, T-Mobile, or Verizon’s networks. Each phone on Ting’s service will only connect to one network, but families on multi-line plans can place different phones on different networks.
Ting will match subscribers to a network during the ordering process. The automatic matching draws on information like the kind of phone a subscriber is using and the location where a subscriber lives. Each of Ting’s networks will offer slightly different performance. Nationwide coverage will be best on Verizon’s network. You can figure out if you’ve been matched with Verizon’s network by checking if a V1 SIM card is added to your cart during checkout.
If you aren’t matched with Verizon’s network, you can reach out to Ting for more details. In some cases, Ting support agents may be able to override Ting’s automated system. However, certain phones won’t work well on Verizon’s network. If you don’t end up with a V1 SIM during checkout, it’s possible that you would have a better experience with service from Sprint or T-Mobile’s network.
4. Ting has amazing customer support
The wireless industry is notorious for having lousy customer support. Ting manages to break out of that norm and offers extremely friendly and helpful support agents. I’ve spent a lot of time dealing with companies in the wireless industry, and I don’t say anything this positive about any other carrier’s support.
Ting is an excellent option for families that don’t need a lot of data! Extensive details about Ting and my experience with the carrier can be found in my comprehensive review of Ting.